The second-hand marketplace Members Voice Anger Over Sizing Changes

Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.

This online marketplace has altered its measurement guidelines for female and kids' apparel failing to inform all users about the change.

Social Media Reaction

Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category than originally posted as a result of the reclassification.

Vinted explained the new system was more in line with other platforms.

They have suggested members to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.

Measurement Approach Changes

Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

In some cases, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.

Member Accounts

Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Another user, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.

Required Changes

Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".

"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.

Platform Context

The service features exceeding 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: last year, Vinted reversed a change to its shipping options following member complaints.